In January of 2020, our American Pool leaders gathered in Atlantic City, NJ for the annual Driver’s Meeting. Each year, our leaders join forces during a two-day conference to discuss the previous year’s accomplishments and challenges. Now that American Pool and affiliates have been organized under The Amenity Collective, the meeting had a more holistic tone. The meeting focused a great deal of time on discussing a new approach to the marketplace and the unique advantage it presents to American Pool and our close affiliates Heartline Fitness Systems, LIV North, and LivUnltd.

Becoming a Trusted Advisor

On day 2, our leaders participated in an in-depth group workshop led by Aram Arslanian, President and CEO of Cadence Leadership. The workshop encouraged our leaders to step out of their comfort zones and stretch their thinking. The Trusted Advisor course focuses on five categories: Becoming a Trusted Advisor – Mindset & Skill Set, Clarity of Thought – Deepening Relationships, and Clarity of Expression – Listening, Questioning, and Advising. 

Through these exercises, our leaders learned new approaches to help them achieve their true potential as leaders and communicators. Gathered in small groups during the workshop, our leaders practiced their communication skills to focus on presenting themselves with a more confident, clear, and action-sparked approach. The goal is to continuously apply these skills when building relationships, ensuring that leadership and communicating is done in a way that is authentic, effective, and consistent. By continually working on self-growth, our leaders build the foundation to create more positive outcomes, while increasing their performance for both clients and associates. 

2019 President’s Award

The meeting ended on a high note with its annual Corporate Awards program. Every year, each of our 17 office locations is in the running for several awards, with the President’s Award being the highest distinction of the program. The winner of the President’s Award is selected by the American Pool Executive Team for being a productive and committed team member who carries out their responsibilities to the company with quality and excellence. We are proud to announce that our 2019 President’s Award goes to Phil Carter from American Pool Maryland! 

Our leaders look forward to applying what was learned at the conference and sharing it with their local teams. With new mindsets and skills, we can take on the new year with 2020 vision.